Published: Mon, November 12, 2018
Technology | By Nina Perez

Phone maker finds quality problems in some iPhone X and MacBook models

Phone maker finds quality problems in some iPhone X and MacBook models

For the 13-inch MacBook Pro computers, it said an issue may result in data loss and failure of the storage drive.

There is also a separate replacement program for the iPhone X that involves non-responsive touch displays.

If you're an iPhone X owner, you could well be one of the unlucky people who has experienced a ghost touch problem with the screen.

Apple-authorized resellers will supply most of the stock to Amazon - non-approved sellers can no longer send Apple products to Amazon warehouses from December 1 and must file with Amazon to have any warehoused Apple inventory returned after January 4.

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It's unclear how widespread the problem is, but an online search provides more than a few instances of iPhone X users complaining about the responsiveness of their iPhone X screens. As with any repairs where your device will be undergoing major surgery, Apple suggests that you perform an iTunes or iCloud backup before bringing your iPhone X in for service. In other words, you will have to pay for a new screen separately, which might cancel out the need for a free display module replacement.

In a surprising revelation, Apple has admitted that there are certain issues with the display of its iPhone X. The iPhone X which was the belle of the ball for the Cupertino-based tech giant in 2017 has some "touch issues". This time it seems a though a broad range of people could be affected, but Apple doesn't want to say as much. The company will also email customers who have registered their devices with Apple to inform them about the program.

Apple has announced that it has found issues affecting some of its iPhone X and 13-inch MacBook Pro products, and said the company would fix them free of charge.

On Apple's support page for the issue, you can check to see if your model (it needs to be 13-inch, 2017, Two Thunderbolt, 3 ports) qualifies for a free fix.

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